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	Ratings: 5 = Excellent; 4  = Good; 3 = Average; 2  = Bad; 1  = Terrible; No comment
	Customer Care Friendliness	5  4  3  2  1  No comment
	Customer Care Efficiency	5  4  3  2  1  No comment
	Website Design	5  4  3  2  1  No comment
	Website Functions	5  4  3  2  1  No comment
	Website User Friendliness	5  4  3  2  1  No comment
	Product Quality	5  4  3  2  1  No comment
	Shopping Experience	5  4  3  2  1  No comment
	Your Overall Experience	5  4  3  2  1  No comment
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Ratings: 5 Excellent 4 Good 3 Average 2 Bad 1 Terrible

	fam. de Vries -- Feedback: Great service, delivered as requested and in time for a Birthday at the other side of Earth. Thanks! Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ; Suggestion: Please add the possibility of a personal giftcard to go with the present.
	Wong Cheuk Man Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Donald Alexander Tryk -- Feedback: I’ve been using the Tokyo Florist Shop for several years now and have always been impressed with their great service and great flowers! Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	陳 彥青 Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Product Quality ; Shopping Experience ;
	Ratings: Website Design ; Website Functions ; Shopping Experience ;
	Roy clayton -- Feedback: Arrived on time ! and in perfect condition. I'm truly happy for the services they give. I'll recommend at 100% Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Donald Tryk -- Feedback: Excellent service and selection--can't beat it! Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ; Suggestion: There is no obvious way to log in so I can make use of points. Please add an option for returning customers to log in--thanks!
	YC CHAN Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Astrid -- Feedback: Would be good if recipient name was indicated on the message card. Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;

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